5

Quality service - great diagnosis of vehicle needs not obvious to owner. Seasoned experienced technicians.

Thank you for your wonderful review, Susan! We at The Pit Stop Tire Pros appreciate your kind words about our knowledgeable technicians and the quality service you received. It's great to hear that we could assist with diagnosing your vehicle needs. We look forward to seeing you again for any future tire or vehicle needs! Sincerely, The Pit Stop Tire Pros

- The Pit Stop Tire Pros
3

I really loved coming to this spot but was super disappointed after driving an hour and due to traffic getting there at 4:50pm (they close at 5pm), lights off and basically saying we are done for the day. Totally understand it was 10 minutes before closing but to assume no one would come and turn me away was a bad taste in my mouth. Again the service I’ve gotten here was good in the last but seeing 3 team members there and county get an oil change was not the best experience.

Thank you for your feedback, Neil. We appreciate you taking the time to share your experience, and we understand how frustrating it must have been to arrive just before closing time. We're glad you've enjoyed our service in the past, and we strive to assist every customer, even during closing hours. Your feedback helps us improve our customer experience at The Pit Stop Tire Pros. If you have any further concerns, please feel free to reach out to us directly. We hope to see you again and provide you with a better experience next time. Sincerely, The Pit Stop Tire Pros

- The Pit Stop Tire Pros
5

Love the team here, super helpful

Thank you so much for your kind words, Nikita! We're thrilled to hear that you love the team at The Pit Stop Tire Pros. Our goal is to provide excellent service and support, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Pit Stop Tire Pros

- The Pit Stop Tire Pros
2

When I arrived at the Glenwood Springs CO store, the guy behind the counter warned me that people don’t like their prices.. but I needed my oil changed on vacation. So I told him didn’t mind the $96 charge. When I picked my car up another employee was very friendly and gave me some local advice. He’s the reason this got 2 stars. I wasn’t upset until I drove away and realized that despite the fact that they reset the oil change warning light, while they were staring at the washer fluid low indicator, they did not fill my washer fluid. Which makes me wonder what they actually did check. This is basic part of an oil change anywhere.. to top off these fluids, especially for $96. It is the season you most need this in Colorado and showed a lack of concern for the quality of work, and whether or not they wanted my business in the first place. As an older woman I did not appreciate the situation.

Thank you for sharing your experience with The Pit Stop Tire Pros, Lori. We appreciate your feedback and understand your concerns regarding the washer fluid not being topped off during your oil change. The basic package chosen only includes oil, oil filter, inspection of air filter, belt, coolant and tire pressure and tread check and courtesy windshield clean. This is our most basic service which excludes certain items in order to decrease overall price. The full service includes all fluids topped off and all gear boxes inspected as well. In the basic service we leave out the washer fluid since it is the easiest fluid to self service and include more pertinent checks like tire pressure and tread wear checks which apply directly to Colorado traction laws and highway safety. Additional items can be individually addressed at the request of the customer for any service, but is not automatically added without. As to the mention of high prices that was an address to the area in general being as expensive as it is in the Roaring Fork and Vail Valley resort areas. Sincerely, The Pit Stop Tire Pros

- The Pit Stop Tire Pros
1

No soap in the car wash.

Thank you for your feedback regarding the car wash experience at The Pit Stop Tire Pros. We understand your concern about the lack of soap during your visit. We appreciate you bringing this to our attention, and we will work to ensure this does not happen again. Your feedback helps us maintain our high standards. We hope to serve you better in the future. Additionally anytime the wash equipment is not working properly all anyone needs to do is let us know right away especially as we are present during business hours so we can issue a refund. Sincerely, The Pit Stop Tire Pros

- The Pit Stop Tire Pros
1

(Translated by Google) When I finished washing my truck, the machine said $6 and everything was fine until I looked at my statement where they had charged me $30 😡 (Original) Al finalizar de lavar mi camioneta decía $6 dólares en la máquina y todo bien hasta que mire mi estado de cuenta donde me habían cobrado $30 dólares 😡

The system runs a precheck for the maximum time the wash could be used for as a (pending charge) not a hard charge. A simple receipt print out can easily be issued with just walking in our office or letting us know, call, email, website chat. If for some reason the stop button was not pressed to stop the charge at the specified time we can easily issue a refund for any overcharge. No need to run here for complaint when any of our staff could easily fix for you or verify actual charge with a receipt copy.

- The Pit Stop Tire Pros
5

Our Toyota RAV wouldnt start, so we had it towed to The Pit Stop. The guys there did a great job of helping us out. They replaced our starter in one day. Fabulous customer service and wonderful work! Will go back to them again.

5

Called and asked if they could fit me in same day afternoon for oil change and rotation with a general check up, he was very gracious on the phone and said ya, come on in before 4:30 and we can get you in. I went in early afternoon and had a great discussion with the man in the office, he was knowledgeable and spelled out for me what needed to be done. Super easy, good price, fast service. Thanks guys, really appreciate the great service. 1/3/25

Thank you for the review!

- The Pit Stop Tire Pros
5

We just recently moved to the area, they took great care of both our vehicles. We go lucky and found a great shop for any future needs. Would highly recommend. Brandon and Kevin and the rest of the staff are so helpful.

Thank you for the review!

- The Pit Stop Tire Pros
5

Stopped here on the way to Denver to inquire about snow chains, cables, socks, and snow tires. Staff were knowledgeable, courteous, and had great customer service. Highly recommend!

Thank you for the review. We do our best to give appropriate advice concerning winter driving conditions and the best safety equipment required in certain conditions.

- The Pit Stop Tire Pros
The Pit Stop Tire Pros is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call The Pit Stop Tire Pros (970) 945-1118 if you have any issues in accessing any area of our website.